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'Clean Thinking'
in managed support services

Maintaining high standards

Applying best management practices and adherence to national standards means that you can be assured of high levels of service and professionalism. Our staff are trained to maintain high levels of service quality. BICS and NVQ training is available to all employees and, in combination with regular monitoring and appraisal of staff performance, we can ensure a consistent standard of cleaning excellence.

Dougland also sets industry leading standards in ethical policy. We take our corporate responsibilities extremely seriously and abide by stringent codes of practice towards our staffs’ well-being, Health and Safety at work and the Environment.

Industry awards and accreditation's

Over the years, Dougland has been awarded many industry accolades including: Golden Service Award (winner four years in a row), Building Cleanabilty Award (winner in three successive years), City in Bloom and Loo of the Year.

Dougland manages its business processes for “Best Practice’ and as a result have gained and maintained important industry accreditation's which include:

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