We supply cleaning services to a wide range of commercial environments including large office complexes, business parks and industrial areas.
Understanding the specific requirements of each site is key to ensuring we exceed our clients' expectations. Our site managers and cleaning staff look at each element of the service provision and work closely with our commercial clients to raise the standard of service, whilst constantly reviewing costs and recommending economies where appropriate.
We have an electronic quality auditing system that enables our management team to carry out real time quality audits on each site. These are carried out in conjunction with the client, or without the client's involvement. Once the quality audit is completed the database is immediately updated giving senior management at Dougland and our clients immediate access to all the information captured from their sites. This data allows us to compare monthly results and year-on-year trends - a key business process that accurately monitors and controls service improvements.
We believe the success of our commercial cleaning activities is a result of our industry leading procedures and policies, combined with the energy, enthusiasm and passion that our management team applies to every activity that our company performs.
In addition to daily and periodic cleaning maintenance we offer:
- Janitorial services
- Waste management
- High level cleaning
- Pest control
- Feminine hygiene
- Specialist cleaning